# Minicor

> A platform for building and running desktop automations at scale with computer use agents

Legacy desktop software (EHRs, ERPs, DMS, WMS, PMS) has no APIs. The only way
to read or write data is to interact with the desktop like a human would. Minicor
automates these systems reliably at scale so companies can go live in weeks.

## How It Works

1. Install Desktop Client on the machines running the legacy software
2. Record a video of a human performing the workflow
3. Minicor handles everything after that

One API call triggers a full desktop workflow on a Windows VM. Automation is
stored as deterministic code for speed. A reasoning model, grounding model,
reflection agent, and OCR handle recovery, adaptation, and edge cases. The agent
learns from past runs and self-heals when UIs change.

## Key Facts

- SOC 2 Type II and HIPAA compliant
- 93-96% click accuracy (vs 80-85% for other computer use approaches)
- Zero to production in weeks
- Deploy on-premise, cloud, or Citrix
- YC X26

## Features

- Self-Healing: automations adapt when UIs change instead of breaking
- One API Call: triggers full workflow, returns structured JSON
- Video Replay: of every action, with error logging and monitoring
- Deploy Anywhere: Windows VMs, browser, on-prem, cloud, Citrix
- Horizontal Scaling: orchestration across thousands of desktops

## Target Systems

- Healthcare EMRs: Athena, eClinicalWorks, Epic, Cerner, PS Suite, Meditech
- Dental PMS: Open Dental, Dental Vision, Eaglesoft
- Automotive DMS: CDK Global, Reynolds, Techeon
- Supply Chain WMS/ERP: HighJump, SAP, Sage 300
- Home Health: Home Care HomeBase, Wellsky, Kinser
- Financial Services: claims platforms, banking, underwriting systems

## vs Other Approaches

- vs UiPath/Blue Prism: API-first, self-healing, video replay, on-prem containers.
  Built for AI companies, not enterprise IT departments.
- vs Computer Use Models (Anthropic/OpenAI): Stores automation as code, agent only
  for recovery. Faster and more accurate in production.
- vs Internal Build: Not hard to build one RPA. Hard to run hundreds reliably.

## MCP Integration

Minicor is accessible via Model Context Protocol (MCP). AI coding agents can
build, debug, and manage RPAs conversationally.


## Use Cases

### Clinical Documentation

#### Create Encounter Notes
Navigates to a patient chart and writes AI-generated clinical documentation directly into the EHR. Handles dialog dismissals, field validation, and submission automatically.
System: EHR
Steps:
- Search for the patient in the EHR by name or ID
- Navigate to the encounter notes section of the chart
- Write AI-generated clinical documentation into the EHR fields
- Verify and submit the encounter note
Value:
- Eliminates hours of manual charting per provider per day
- Ensures consistent, structured documentation across visits
- Integrates with any AI scribe or clinical NLP pipeline

#### Get Encounter Notes
Reads and extracts existing encounter notes from any patient chart. Iterates through the document list, copies content, and returns structured data with timestamps and document IDs.
System: EHR
Steps:
- Search for the patient by name or ID in the EHR
- Navigate to the patient's document list
- Iterate through encounter documents, extracting content
- Parse and structure the notes into clean JSON output
Value:
- Unlocks historical clinical data trapped in legacy EHRs
- Powers AI summarization and clinical decision support
- Returns structured JSON with timestamps and document metadata

### Patient & Provider Data

#### Get Practitioners
Pulls practitioner directories and provider details from the EHR. Navigates the administration panel, extracts the full provider table, and returns deduplicated records with names, specialties, and NPIs.
System: EHR
Steps:
- Navigate to the provider administration panel in the EHR
- Open the responsible providers directory
- Extract provider table data including names, specialties, NPIs, and phone numbers
- Deduplicate and structure the data into a clean format
Value:
- Keeps provider directories synced without manual data entry
- Feeds scheduling, referral, and credentialing systems automatically
- Handles large provider networks with hundreds of practitioners

#### Get Patients
Pulls patient demographics, insurance, and contact information from the EHR. Generates a filtered patient report by practitioner, exports and parses the data into structured records.
System: EHR
Steps:
- Generate a patient list report filtered by practitioner
- Navigate the EHR's reporting module to run the report
- Export the report and parse the output
- Extract structured patient demographics including name, DOB, address, and insurance
Value:
- Automates patient roster synchronization across systems
- Eliminates manual data re-entry for onboarding and migrations
- Supports bulk operations across entire provider panels

#### Verify Patient
Confirms patient identity by searching the EHR by name and cross-referencing date of birth against results. Returns a verification status with the matched patient record.
System: EHR
Steps:
- Search for the patient by name in the EHR
- Cross-reference date of birth against search results
- Confirm identity match and return verification status
Value:
- Prevents duplicate record creation and identity mismatches
- Enables automated patient matching for intake workflows
- Reduces manual chart review time for verification

### Appointment Management

#### Get Appointments
Retrieves appointment schedules for any provider and date range. Navigates to the practitioner's schedule view, extracts appointment details, and returns structured data.
System: EHR
Steps:
- Navigate to the practitioner's schedule view in the EHR
- Filter by date range and provider
- Extract appointment details including times, patients, and types
- Structure and return the appointment data as JSON
Value:
- Powers real-time schedule visibility across systems
- Enables AI-driven scheduling optimization and load balancing
- Feeds patient communication and reminder workflows

#### Create Appointment
Schedules new patient appointments directly in the EHR. Navigates the scheduling module, finds available slots, creates the appointment, and returns confirmation.
System: EHR
Steps:
- Navigate to the scheduling module in the EHR
- Find available slots for the specified practitioner
- Create the appointment with patient details
- Confirm scheduling and return appointment confirmation
Value:
- Enables AI-powered self-scheduling for patients
- Eliminates phone-based booking bottlenecks
- Reduces no-shows with automated slot optimization

#### Get Appointment Slots
Finds available time slots for a given practitioner. Navigates the scheduling view, scans for open time blocks, and returns available windows.
System: EHR
Steps:
- Navigate to the practitioner's scheduling view
- Scan for open and available time blocks
- Extract and return available slot windows with metadata
Value:
- Powers real-time availability checks for booking interfaces
- Enables intelligent slot suggestions based on availability patterns
- Supports multi-provider availability queries

#### Update Appointment
Modifies existing patient appointments in the EHR. Locates the appointment by patient and time, updates the details, and confirms the changes.
System: EHR
Steps:
- Locate the existing appointment in the EHR scheduling module
- Update appointment details such as time, provider, or type
- Handle any confirmation dialogs or conflict warnings
- Confirm the update and return the modified appointment record
Value:
- Enables real-time rescheduling from patient-facing apps
- Keeps appointment data consistent across integrated systems
- Handles EHR-specific confirmation workflows automatically

### Patient Messaging

#### Get Message Threads
Retrieves all message threads involving a provider from the EHR inbox. Extracts thread summaries, participants, timestamps, and message previews.
System: EHR
Steps:
- Navigate to the provider's messaging inbox in the EHR
- Enumerate all message threads with summaries
- Extract participants, timestamps, and preview text for each thread
- Structure and return the thread data as JSON
Value:
- Enables AI triage of incoming patient messages
- Powers automated response drafting and prioritization
- Unlocks messaging data for care coordination workflows

#### Reply to Message
Sends a reply to an existing message thread in the EHR. Navigates to the thread, composes the response, and submits it on behalf of the provider.
System: EHR
Steps:
- Navigate to the specified message thread in the EHR
- Compose the reply content in the message editor
- Submit the message on behalf of the provider
- Confirm delivery and return the sent message status
Value:
- Automates routine patient message responses
- Enables AI-assisted clinical communication at scale
- Reduces provider inbox burden by handling standard replies

### Document Management

#### Upload Patient Document
Uploads and labels a document to a patient's chart in the EHR. Navigates to the patient record, attaches the file, applies the correct document label, and confirms the upload.
System: EHR
Steps:
- Navigate to the patient's chart in the EHR
- Open the document upload interface
- Attach the file and apply the appropriate document label
- Confirm the upload and verify the document appears in the chart
Value:
- Automates intake document processing and filing
- Eliminates manual scanning and labeling workflows
- Ensures documents are correctly categorized in the patient chart

#### Get Fax Documents
Retrieves incoming fax documents from the EHR fax queue. Extracts fax metadata, content previews, and file references for downstream processing.
System: EHR
Steps:
- Navigate to the EHR fax inbox or document queue
- Enumerate all incoming fax documents with metadata
- Extract sender information, timestamps, and content previews
- Return structured fax data for routing and processing
Value:
- Automates fax-to-digital conversion workflows
- Enables AI-powered fax triage and routing
- Eliminates manual fax review and filing bottlenecks

### Deployment Environments

#### On-Premise Windows Desktop Automation
Deploy self-healing RPA on on-premise Windows desktop applications. Automate EHRs, ERPs, claims platforms, and any other Windows application through the visual interface.
System: Windows Desktop
Steps:
- Provision Windows VMs with the target application installed
- RPA connects to the VM and navigates the desktop visually
- Executes workflows through the application's native interface
- Platform handles VM pool management, health checks, and failover
Value:
- Works with any Windows desktop application: EHRs, ERPs, claims systems, and more
- Full VM lifecycle management: provisioning, monitoring, and horizontal scaling
- On-premise deployment option for sensitive data and compliance requirements

#### Citrix and Remote Desktop Automation
Automate EHRs, ERPs, and enterprise applications running in Citrix, RDP, and virtual desktop environments. No special connectors needed.
System: Citrix / RDP
Steps:
- Connect to the Citrix or RDP session hosting the target application
- RPA processes the visual stream and navigates the interface
- Executes workflows identically to local desktop automation
- Handles session disconnects, reconnects, and latency gracefully
Value:
- No Citrix-specific connectors needed for EHRs, ERPs, or claims systems
- Same RPA works on local desktop and remote desktop identically
- Handles Citrix session management, timeouts, and server migration automatically

#### Browser-Based Application Automation
Automate web-based EHRs, ERPs, CRMs, and enterprise applications through the browser. Handles SPAs, dynamic content, and complex web forms.
System: Browser
Steps:
- Launch the target web application in a managed browser session
- RPA navigates the browser interface by visual recognition
- Performs data entry, form submission, and multi-page workflows
- Handles dynamic content loading, popups, and authentication flows
Value:
- Automates any web application: cloud EHRs, ERPs, CRMs, portals, and more
- Handles SPAs, dynamic rendering, and complex JavaScript-driven interfaces
- Works alongside desktop automation for hybrid web and desktop workflows

### Automotive DMS

#### Invoice Matching Automation
Navigate the dealer management system, match AI-generated invoices to repair orders, and update billing records. Handles multi-step workflows across parts, labor, and sublet billing screens.
System: DMS
Steps:
- Open the repair order in the DMS billing module
- Match AI-generated invoice line items to repair order entries
- Update billing records with matched amounts and codes
- Confirm submission and return reconciliation status
Value:
- Eliminates manual invoice-to-RO matching across dealership systems
- Reduces billing errors and speeds up payment cycles
- Works with any desktop DMS through the visual interface

#### Vehicle Inventory Sync
Extract vehicle inventory data from the DMS, including VINs, stock numbers, pricing, and status. Returns structured data for synchronization across listing platforms and internal systems.
System: DMS
Steps:
- Navigate to the inventory module in the DMS
- Extract vehicle records with VINs, pricing, and status
- Parse and structure the inventory data into clean JSON
- Return structured records for cross-platform synchronization
Value:
- Keeps inventory synchronized across DMS, website, and third-party listings
- Eliminates manual data re-entry for inventory updates
- Supports bulk extraction across entire dealer inventory

#### Service Appointment Scheduling
Create and update service appointments directly in the DMS scheduling module. Navigates the calendar, finds available bays, and books the appointment with customer and vehicle details.
System: DMS
Steps:
- Navigate to the service scheduling module in the DMS
- Find available service bays and time slots
- Create the appointment with customer and vehicle details
- Confirm booking and return appointment confirmation
Value:
- Enables online booking that writes directly into the DMS
- Eliminates phone-based scheduling bottlenecks at dealerships
- Handles DMS-specific scheduling rules and bay assignments automatically

### Supply Chain / WMS / ERP

#### Warehouse Order Processing
Navigate the WMS to create, update, and process warehouse orders. Handles pick tickets, packing slips, and shipping labels through the desktop interface.
System: WMS
Steps:
- Open the order management module in the WMS
- Create or update order records with incoming data
- Process pick tickets and validate inventory availability
- Confirm order completion and return processing status
Value:
- Automates order processing in legacy WMS systems with no API
- Reduces manual data entry errors in warehouse operations
- Works with FAT client WMS applications like HighJump, Manhattan, and Blue Yonder

#### ERP Data Entry Automation
Automate form fills and data entry in desktop ERP systems. Navigates complex multi-tab interfaces, enters data across fields, and handles validation dialogs.
System: ERP
Steps:
- Launch the ERP desktop application and navigate to the target module
- Fill form fields with structured input data across multiple tabs
- Handle validation dialogs, confirmation prompts, and error messages
- Submit the form and return confirmation with record IDs
Value:
- Works with SAP GUI, Oracle Forms, Sage, and custom ERP interfaces
- Handles complex multi-step forms that span multiple screens
- Deploys on-premise for sensitive operational data

#### Inventory Reconciliation
Extract inventory counts and product data from the WMS or ERP, then reconcile against external systems. Returns discrepancies and structured comparison data.
System: WMS / ERP
Steps:
- Navigate to the inventory reports module in the WMS or ERP
- Extract current inventory counts and product data
- Compare against external system data provided via API
- Return structured reconciliation report with discrepancies
Value:
- Eliminates manual inventory counting and comparison workflows
- Enables daily reconciliation instead of monthly or quarterly cycles
- Works across legacy WMS and ERP systems without API access

#### Purchase Order Creation
Automatically generate purchase orders in legacy ERP systems based on reorder points, demand forecasts, or incoming requisitions.
System: ERP
Steps:
- Monitor incoming requisitions via email, portal, or shared drive
- Open the ERP procurement module and create a new PO
- Populate vendor, line items, quantities, and pricing from source data
- Submit for approval routing and capture the PO number
Value:
- Accelerates procurement cycle from days to minutes
- Ensures consistent PO formatting and data accuracy
- Works with green-screen and terminal-based ERP systems

#### Goods Receipt & Invoice Matching
Perform three-way matching (PO, goods receipt, invoice) across legacy procurement and AP systems to flag discrepancies and approve payments.
System: ERP / AP
Steps:
- Retrieve goods receipt data from the WMS or ERP
- Match against the original PO line items and pricing
- Compare with the vendor invoice (extracted via OCR if needed)
- Flag mismatches or auto-approve within tolerance thresholds
Value:
- Reduces invoice processing backlog dramatically
- Catches pricing errors and quantity discrepancies before payment
- Handles high-volume matching that overwhelms manual AP teams

#### Shipment Tracking & Status Updates
Monitor carrier portals and legacy TMS systems to extract shipment statuses and push updates into the ERP or customer-facing systems.
System: TMS
Steps:
- Log into carrier portals or TMS desktop applications
- Query shipment status by tracking number or BOL
- Extract delivery status, ETAs, and exception alerts
- Update the ERP/CRM with current shipment information
Value:
- Provides real-time visibility without carrier API integration
- Reduces customer service calls about shipment status
- Consolidates tracking across multiple carriers into one view

### Dental Practice Management

#### Insurance Verification
Pull patient insurance eligibility and coverage details from the dental PMS. Navigates to the patient record, extracts insurance information, and returns structured verification data.
System: PMS
Steps:
- Search for the patient in the dental PMS
- Navigate to the insurance and benefits section
- Extract coverage details, plan information, and eligibility status
- Return structured insurance verification data
Value:
- Automates insurance checks that front desk staff do manually
- Reduces claim denials by verifying coverage before appointments
- Works with desktop PMS systems that have no API

#### Patient Scheduling
Create and update patient appointments directly in the dental PMS scheduling module. Handles provider availability, operatory assignment, and appointment type selection.
System: PMS
Steps:
- Navigate to the scheduling module in the dental PMS
- Find available slots for the specified provider and operatory
- Create the appointment with patient and procedure details
- Confirm booking and return appointment confirmation
Value:
- Enables online booking that writes directly into desktop PMS systems
- Eliminates phone-based scheduling bottlenecks at dental practices
- Supports multi-location scheduling across practice groups

#### Claims Submission
Automate dental claims submission through the PMS interface. Navigates to the billing module, populates claim forms with procedure and insurance data, and submits for processing.
System: PMS
Steps:
- Navigate to the billing and claims module in the PMS
- Populate claim forms with procedure codes, fees, and insurance data
- Validate claim details and handle any warnings or errors
- Submit the claim and return confirmation with tracking details
Value:
- Speeds up claims submission across desktop-only dental PMS systems
- Reduces manual coding errors that lead to claim denials
- Handles batch submissions across multiple patients and procedures

### Insurance Eligibility & Payor Portals

#### Insurance Eligibility Verification
Verifies a patient's coverage across multiple payor portals in parallel from a single API call. Handles multi-factor authentication, returns a normalized eligibility result, and captures the rendered response as a PDF for chart and claim attachment.
System: Payor Portals
Steps:
- Receive a single eligibility request with patient demographics and coverage hints
- Fan out parallel sessions to every payor portal, handling multi-factor authentication where required
- Run the inquiry, normalize the response, and capture the rendered result as a PDF or screenshot
- Return the unified eligibility object alongside the raw artifact for chart attachment
Value:
- One API call replaces dozens of manual portal logins per patient
- Parallel execution returns the slowest portal's time, not the sum
- Captures audit-ready proof of coverage for every claim

#### Specialty Records Pull
Searches a patient in the EHR, navigates the chart, selects relevant encounter types, and prints the consolidated record to PDF for specialty referrals or records requests.
System: EHR
Steps:
- Search the patient in the EHR and open the chart
- Navigate to chart review and filter encounters by the relevant visit types
- Select the matching encounters and add them to the print queue
- Print the consolidated record to PDF for delivery
Value:
- Turns multi-day records requests into a single API call
- Works against EHRs running locally or inside virtual desktop environments
- Keeps specialty referral pipelines moving without staff bottlenecks

### Home Health

#### Update Patient Episode Dates
Opens the home health clinical system, locates the episode by ID, updates the key episode dates (Start of Care, Start of Episode, End of Episode), and saves with vision-based verification before commit.
System: Home Health
Steps:
- Open the home health clinical system and locate the episode by ID
- Update Start of Care, Start of Episode, and End of Episode dates
- Run vision-based verification on the populated form before commit
- Save the changes and confirm the episode is updated
Value:
- Removes a high-touch back-office task from clinical operations
- Vision-based verification prevents bad data entry in clinical records
- Runs against home health systems with no internal API access

#### Export Consent Documents
Filters the home health document console for consent attachments on a target date, iterates every row, exports each PDF, and uploads to the customer's downstream destination.
System: Home Health
Steps:
- Open the document console and apply the consent type filters
- Walk every row in the loaded grid in order
- View, print, and save each attachment as a PDF
- Upload each PDF to the customer's storage or compliance endpoint
Value:
- Replaces a manual, error-prone document export process
- Runs as a daily cron without human supervision
- Pipes documents directly into downstream compliance systems

#### Export Electronic Signature Forms
For a list of patient records, exports electronic consent signature forms, merges them into a single PDF per patient, and uploads. Includes self-cleanup that recovers from stuck modals.
System: Home Health
Steps:
- Load each patient by record number
- Export the required electronic consent signature forms
- Merge the exported PDFs into a single document
- Upload the merged PDF and return to the search screen for the next patient
Value:
- Bundles a multi-step manual export into a single API call
- Includes self-cleanup that recovers from stuck modals automatically
- Scales to thousands of patients without staffing the export work

### Hospitality PMS

#### Room Block & Allotment Setup
Logs into the hotel PMS, opens the active event, creates a new room of a given type and rate plan, then creates and saves a block with adult and child combinations.
System: Hospitality PMS
Steps:
- Log into the hotel PMS and open the active event
- Create a new bedroom with the requested type and rate plan
- Create a block on the bedroom with adult and child counts
- Save the configuration and return confirmation
Value:
- Eliminates manual room and block setup for high-volume events
- Supports group bookings, corporate accounts, and conference blocks at scale
- Same pattern extends to other hospitality PMS operations

#### Reservation Management
Process booking requests, modifications, and cancellations in legacy PMS and reservation systems.
System: Hospitality PMS
Steps:
- Receive reservation requests from OTAs, direct channels, or call center
- Navigate the PMS or CRS and create or modify the reservation
- Apply rate codes, special requests, and loyalty credits
- Confirm the reservation and trigger confirmations
Value:
- Handles booking volume spikes during events and holidays
- Ensures rate integrity across distribution channels
- Bridges modern booking engines to legacy PMS backends

#### Revenue Management & Rate Updates
Update room rates, restrictions, and inventory controls in legacy revenue management and PMS systems.
System: Hospitality PMS
Steps:
- Receive rate recommendations from revenue management analysis
- Navigate the PMS or CRS and update rates by room type and date
- Apply minimum stay, close-out, and overbooking controls
- Push rate changes to all connected distribution channels
Value:
- Keeps rates synchronized across all channels in real-time
- Executes rate strategy changes that would take hours manually
- Handles complex rate structures (BAR, negotiated, package)

### E-commerce / Marketplace Ops

#### Order Sync Across Channels
Pulls new orders from sales channels and creates them in the warehouse management system with item, quantity, and shipping data mapped to internal SKUs.
System: WMS
Steps:
- Poll the sales channel for new orders since the last sync
- Map external SKUs and shipping options to internal WMS values
- Create each order in the legacy WMS via the desktop interface
- Mark synced orders so the next run is incremental
Value:
- Keeps orders flowing into your WMS without manual entry
- Maps external SKUs, options, and addresses to internal canonical values
- Works with desktop WMS systems that have no order-import API

#### Dispatch and Fulfillment Updates
When orders ship, sends dispatch notifications and tracking back to the sales channel so buyers see real-time fulfillment status.
System: WMS
Steps:
- Detect newly shipped orders in the WMS
- Pull tracking number, carrier, and dispatch timestamp from the WMS
- Post the dispatch note to the sales channel for the matching order
- Confirm the order status is updated to dispatched
Value:
- Buyers see live fulfillment status without manual notification
- Reduces support tickets caused by missing tracking information
- Keeps channel performance metrics healthy automatically

#### Inventory Level Synchronization
Reads inventory from the WMS and posts updated stock counts back to all connected sales channels on a schedule.
System: WMS
Steps:
- Pull current stock levels for all active SKUs from the WMS
- Map internal SKUs to each sales channel listing
- Post the updated stock counts to each channel's inventory endpoint
- Log mismatches for review by the operations team
Value:
- Prevents oversells and the channel penalties they trigger
- Runs as often as your WMS and sales channels can sustain
- Surfaces SKU mapping problems before they cause cancellations

#### Unfulfilled Order Resolution
Re-runs allocation logic against the live order pool and surfaces orders that should now be fulfillable based on freshly synced stock.
System: WMS
Steps:
- Pull all unfulfilled orders from the WMS
- Re-run allocation rules against current stock and warehouse availability
- Move newly fulfillable orders into the active pick queue
- Surface orders still blocked along with the reason
Value:
- Recovers revenue from orders that would have stalled until manual review
- Keeps customer fulfillment SLAs on track during stock fluctuations
- Runs every time stock levels change, not just nightly

#### Automated Order Routing
Applies configurable rules to split a single order into multiple fulfillment orders for multi-warehouse, drop-ship, and partial-fulfillment scenarios.
System: WMS
Steps:
- Receive a new order and load the active routing rule set
- Evaluate splits by warehouse, supplier, item type, or customer rules
- Create each child order in the WMS with the right line items
- Link child orders back to the parent for unified reporting
Value:
- Supports multi-warehouse and drop-ship fulfillment without engineering changes
- Rules are operator-editable and ship without code deploys
- Keeps a single source of truth in the WMS for split orders

### Dental Insurance & Payments

#### Post Insurance Payments (EOB)
Automates explanation-of-benefits posting into the dental practice management system. Handles full payments, partial payments, denied line items, and multi-insurance coordination of benefits.
System: Dental PMS
Steps:
- Receive the EOB data with payment amounts and line-item adjudications
- Navigate to the patient account in the dental PMS
- Post each payment, adjustment, and writeoff per line item
- Reconcile totals and confirm the ledger balances
Value:
- Eliminates hours of manual EOB data entry per day
- Handles complex scenarios like partial payments and denied claims
- Reduces posting errors that cascade into billing issues

#### Coordination of Benefits Processing
Processes multi-payor claims where a patient has primary and secondary insurance. Applies the primary payment, calculates the secondary obligation, posts writeoffs, and updates patient balances.
System: Dental PMS
Steps:
- Apply the primary insurance payment and adjustments
- Calculate the secondary payor obligation based on the remaining balance
- Post the secondary payment, writeoffs, and patient responsibility
- Verify the final patient balance matches expected totals
Value:
- Turns a complex multi-step billing task into a single API call
- Prevents balance errors that lead to incorrect patient statements
- Scales to high-volume practices processing hundreds of EOBs daily

### Primary Care EMR

#### Patient Document Upload and Labeling
Uploads clinical documents into the EMR and applies the correct category labels. Handles PDFs, scanned images, and fax documents that need to be filed in the patient chart.
System: EMR
Steps:
- Receive the document with patient identifier and category metadata
- Navigate to the patient chart in the EMR
- Upload the document and apply the correct label and category
- Confirm the document appears in the patient's record
Value:
- Eliminates manual document sorting and filing for clinical staff
- Ensures consistent labeling across all patient documents
- Handles high volumes of incoming faxes and scanned documents

#### Message Thread Management
Retrieves patient message threads from the EMR inbox and posts replies. Enables AI-assisted triage and response workflows for clinical messaging.
System: EMR
Steps:
- Pull all message threads from the provider's inbox
- Extract message content, sender, and thread context
- Post a reply to the specified thread with the response content
- Confirm delivery and update thread status
Value:
- Reduces provider inbox burden with automated triage and responses
- Enables AI-powered clinical messaging at scale
- Works with EMR messaging systems that lack modern APIs

#### Fax Document Retrieval
Pulls incoming fax documents from the EMR fax queue, extracts metadata, and routes them for processing. Supports downstream workflows like referral intake and records requests.
System: EMR
Steps:
- Access the EMR fax queue and pull all unprocessed documents
- Extract sender, date, page count, and any embedded patient identifiers
- Route documents to the appropriate processing queue
- Mark processed faxes as handled in the EMR
Value:
- Eliminates manual fax sorting from front-desk workflows
- Accelerates referral intake by routing faxes instantly
- Provides structured metadata for every incoming document

#### Appointment Slot Extraction
Scans the scheduling grid in the EMR and identifies open appointment slots across all providers. Returns structured availability data for external scheduling systems.
System: EMR
Steps:
- Navigate to the scheduling view in the EMR
- Scan the appointment grid for all providers
- Identify empty slots and extract time, duration, and provider
- Return structured availability as JSON for scheduling integrations
Value:
- Bridges legacy EMR scheduling with modern booking platforms
- Provides real-time availability without manual staff lookups
- Supports multi-provider, multi-location scheduling at scale

### Specialty Medical Records

#### Patient Chart Export to PDF
Searches for a patient in the EHR, navigates to their chart, selects relevant encounters by type, and exports the consolidated record as a PDF for referrals, records requests, or legal holds.
System: EHR
Steps:
- Search for the patient in the EHR by name or identifier
- Navigate to chart review and filter by encounter type
- Select the relevant encounters and queue for export
- Print the consolidated record to PDF and deliver to the requesting party
Value:
- Turns multi-day records requests into a same-day API call
- Works with EHRs running in virtual desktop environments
- Handles specialty-specific encounter filtering automatically

#### Encounter-Based Records Retrieval
Pulls specific encounter types (office visits, procedures, surgeries) from a patient's chart history. Returns structured encounter data or exports as formatted documents.
System: EHR
Steps:
- Open the patient chart and navigate to encounter history
- Filter encounters by visit type (office visit, procedure, surgery)
- Extract encounter details including notes, diagnoses, and procedures
- Return structured data or export as a formatted document
Value:
- Enables selective records pulls without exporting entire charts
- Supports referral workflows that require specific encounter types
- Handles complex EHR navigation without manual staff intervention

### Insurance Agency Management

#### Create Lead from Intake
Enters new prospects and leads into the agency management system from website forms, voice call transcripts, or referral data. Fills contact info, product interest, referral source, and status.
System: AMS
Steps:
- Receive lead data from form submission, call transcript, or referral
- Navigate to the agency management system and open a new prospect record
- Fill contact information, product interest, and referral source
- Set lead status and confirm the record is created
Value:
- Eliminates manual data entry for every new lead
- Ensures no leads are lost between intake and CRM entry
- Works with legacy agency management systems lacking modern APIs

#### Certificate of Insurance Issuance
Looks up the insured party, navigates to their policy, and creates a certificate of liability with holder information. Handles the end-to-end COI generation workflow.
System: AMS
Steps:
- Search for the insured by name or policy number in the AMS
- Navigate to the relevant policy and open the certificate builder
- Enter certificate holder details and coverage selections
- Generate the certificate and deliver to the requesting party
Value:
- Reduces COI turnaround from hours to minutes
- Handles high-volume certificate requests during renewal seasons
- Eliminates manual lookups and copy-paste between systems

#### Account Lookup and Policy Status
Retrieves customer account details, representative information, active policies, and their statuses from the agency management system. Powers downstream routing and service decisions.
System: AMS
Steps:
- Search for the customer by name, phone, or policy number
- Pull account details and primary representative contact info
- List all policies and their active/inactive status
- Return the structured account summary for downstream processing
Value:
- Enables instant account context for voice and chat agents
- Powers automated routing based on policy type and status
- Replaces manual AMS lookups in customer service workflows

### Home Care Patient Intake

#### Add New Patient
Enters a new patient into the home care clinical system with full demographics, address, pharmacy, emergency contacts, referral source, insurance, and episode information.
System: Home Care
Steps:
- Receive patient intake data from referral or admission source
- Navigate to the clinical system and open the new patient form
- Fill all required fields: demographics, contacts, pharmacy, insurance, episode
- Submit and verify the patient record is created successfully
Value:
- Reduces intake processing time from 20+ minutes to seconds
- Eliminates transcription errors across dozens of required fields
- Handles high-volume referral intake without additional staffing

#### Patient Report Export
Exports patient records from the clinical system as PDFs and uploads them to cloud storage or downstream compliance endpoints. Supports bulk exports for audits and transfers.
System: Home Care
Steps:
- Query patients matching the export criteria (date range, status, provider)
- Navigate to each patient record and generate the report
- Export as PDF and upload to the configured storage destination
- Log the export results and flag any failures for retry
Value:
- Automates audit preparation that would take days manually
- Delivers reports directly to cloud storage or compliance systems
- Handles hundreds of patient exports in a single run

### Retail Order Management

#### Update Sales Order Line Items
Modifies quantities, pricing, or item details on existing sales orders in legacy ERP systems. Handles the full lookup, edit, and confirmation workflow through the desktop interface.
System: ERP
Steps:
- Look up the sales order by order number in the ERP
- Navigate to the line items and apply the requested changes
- Recalculate totals and verify pricing rules are applied
- Save the order and confirm the update is committed
Value:
- Eliminates manual order edits in legacy ERP systems
- Handles bulk modifications across hundreds of orders
- Works with thick-client ERP interfaces lacking edit APIs

### Healthcare Operations

#### Patient Registration & Admission
Automate patient registration in legacy HIS/EMR systems by pulling data from intake forms, insurance verifications, and referral documents.
System: HIS / EMR
Steps:
- Extract patient demographics from intake forms or scanned documents
- Navigate the HIS registration screen and enter patient data
- Verify insurance eligibility via the payor portal
- Assign MRN, create the encounter, and confirm admission
Value:
- Reduces patient wait times during registration
- Eliminates transcription errors in demographic data
- Works with thick-client HIS systems lacking modern APIs

#### Claims Processing & Submission
Navigate legacy practice management and billing systems to create, scrub, and submit insurance claims electronically.
System: Billing
Steps:
- Pull encounter and diagnosis data from the EMR
- Open the billing module and create a new claim
- Apply coding rules, validate CPT/ICD codes, and scrub for errors
- Submit to the clearinghouse and log the confirmation
Value:
- Accelerates revenue cycle from encounter to payment
- Reduces claim denials caused by data entry mistakes
- Handles batch claim submission for high-volume practices

#### Lab Order Entry & Results Retrieval
Enter lab orders into legacy LIS systems from physician orders and retrieve results back into the EMR when interfaces don't exist.
System: LIS
Steps:
- Read physician orders from the EMR or order queue
- Navigate the LIS and enter order details
- Monitor the LIS for completed results
- Transcribe results back into the EMR and flag critical values
Value:
- Bridges EMR-to-LIS gaps where HL7 interfaces were never built
- Reduces turnaround time for result availability
- Eliminates manual transcription errors for critical lab values

#### Prior Authorization Requests
Automate submission of prior authorization requests to insurance payor portals for procedures, medications, and referrals.
System: Payor Portals
Steps:
- Extract procedure or medication details from the EMR
- Log into the appropriate payor portal
- Complete the prior auth request form with clinical data
- Submit and capture the authorization number and status
Value:
- Reduces auth turnaround from days to hours
- Frees clinical staff from repetitive portal navigation
- Handles inconsistency of different payor portal interfaces

#### Patient Scheduling Optimization
Read scheduling requests from referrals, patient portals, or call center logs and book appointments in legacy scheduling systems.
System: EMR Scheduling
Steps:
- Parse incoming scheduling requests from multiple channels
- Check provider availability in the scheduling system
- Book the appointment, applying scheduling rules and preferences
- Send confirmation details back to the requesting channel
Value:
- Eliminates phone-tag delays in scheduling
- Optimizes provider utilization by filling gaps automatically
- Connects modern patient portals to legacy scheduling backends

### Pharma & Life Sciences

#### Adverse Event Reporting
Process adverse event reports by extracting data from intake sources and entering into legacy safety databases for regulatory submission.
System: Pharmacovigilance
Steps:
- Receive AE reports from HCPs, patients, literature, or trials
- Extract relevant medical and product information
- Navigate the safety database and create or update case records
- Code events using MedDRA, assess causality, and prepare forms
Value:
- Meets regulatory reporting timelines (15-day expedited, periodic)
- Ensures consistent MedDRA coding and causality assessment
- Handles intake volume spikes during safety signals

#### Clinical Trial Data Reconciliation
Reconcile data between EDC, CTMS, IRT/IXRS, and legacy clinical databases to ensure data integrity.
System: Clinical Systems
Steps:
- Extract subject and visit data from the EDC system
- Pull corresponding records from CTMS and IRT
- Compare enrollment, randomization, and visit data across systems
- Flag discrepancies and generate reconciliation reports
Value:
- Maintains data integrity required for regulatory submissions
- Identifies discrepancies before they become audit findings
- Handles multi-system reconciliation that is prohibitively manual

#### Regulatory Submission Compilation
Compile eCTD submissions by gathering documents from legacy DMS and assembling per regulatory requirements.
System: Regulatory DMS
Steps:
- Pull document lists from the submission plan
- Retrieve approved documents from the document management system
- Validate document formats, hyperlinks, and metadata
- Assemble the eCTD structure and perform technical validation
Value:
- Reduces eCTD compilation time from weeks to days
- Eliminates technical validation errors that cause rejection
- Handles the complexity of multi-regional submissions

### Banking & Financial Services

#### Loan Origination Data Entry
Populate loan application data into legacy loan origination systems from online applications, scanned documents, or broker submissions.
System: Core Banking
Steps:
- Extract applicant data from digital forms or OCR-processed documents
- Open the LOS and navigate to new application entry
- Populate all required fields (personal info, income, collateral)
- Initiate credit checks and submit for underwriting review
Value:
- Cuts loan processing time from hours to minutes
- Ensures consistent data capture across all application channels
- Works with mainframe-based LOS with terminal interfaces

#### Account Opening & KYC
Automate new account creation across core banking platforms, including identity verification, document collection, and regulatory compliance checks.
System: Core Banking
Steps:
- Receive new account request data from digital channels or branches
- Perform KYC checks against watchlists and identity verification services
- Navigate the core banking system to create the account
- Set up products, link accounts, and generate welcome documentation
Value:
- Reduces account opening from days to same-day
- Ensures 100% compliance with KYC/AML checks
- Bridges digital front-ends to legacy core banking systems

#### Wire Transfer Processing
Process wire transfer requests by navigating legacy payment platforms, validating details against sanctions lists, and executing transfers.
System: Payments
Steps:
- Receive wire instructions from internal requests or customer submissions
- Validate beneficiary details against OFAC/sanctions screening
- Navigate the wire platform and enter transfer details
- Execute the transfer and capture confirmation references
Value:
- Reduces wire processing time and cutoff-time pressure
- Ensures every wire passes sanctions screening
- Handles high-volume wire days (month-end, quarter-end)

#### Regulatory Reporting (SAR / CTR)
Compile suspicious activity and currency transaction reports by gathering data from multiple banking systems and filing with FinCEN.
System: AML
Steps:
- Extract flagged transaction data from the AML case management system
- Gather supporting account and customer data from core banking
- Populate the SAR/CTR filing form with required details
- Submit electronically via BSA E-Filing and archive the confirmation
Value:
- Meets strict regulatory filing deadlines consistently
- Reduces manual data gathering across disconnected systems
- Creates audit-ready documentation automatically

#### Statement & Report Generation
Extract account data from legacy core banking to produce customer statements, management reports, or regulatory filings on schedule.
System: Core Banking
Steps:
- Log into the core banking system at scheduled intervals
- Run pre-defined queries or navigate to reporting modules
- Extract and format data into required statement/report templates
- Distribute via print queue, email, or archive to document management
Value:
- Automates month-end and quarter-end reporting rushes
- Ensures timely delivery of customer statements
- Eliminates manual report compilation from green-screen systems

### Insurance

#### Policy Administration & Endorsements
Process policy changes (endorsements, renewals, cancellations) in legacy policy admin systems from agent or customer requests.
System: Policy Admin
Steps:
- Receive change request from agent portal, email, or call center
- Navigate the policy admin system to the correct policy
- Apply endorsements (coverage changes, address updates, vehicle adds)
- Rate the change, generate revised declarations, and issue
Value:
- Reduces policy change turnaround from days to hours
- Ensures rating accuracy on every endorsement
- Handles complex endorsements across multiple policy lines

#### First Notice of Loss (FNOL)
Capture claim details from multiple intake channels and enter them into the legacy claims system to initiate the claims process.
System: Claims
Steps:
- Extract claim details from call center notes, web forms, or emails
- Open the claims system and create a new claim record
- Populate loss details, claimant info, and coverage verification
- Assign the claim and trigger initial reserve setting
Value:
- Accelerates claims initiation from hours to minutes
- Ensures consistent data capture regardless of intake channel
- Reduces errors that cause downstream processing delays

#### Underwriting Data Gathering
Collect data from multiple external and internal sources to build an underwriting file, reducing manual research.
System: Underwriting
Steps:
- Receive a new submission from the agent portal or broker
- Query multiple data sources (loss history, credit, MVR, property)
- Compile findings into a structured underwriting summary
- Deliver the pre-populated file to the underwriter's queue
Value:
- Cuts underwriting data gathering from hours to minutes
- Ensures no required data source is skipped
- Allows underwriters to focus on judgment rather than data collection

#### Commission Reconciliation
Reconcile agent and broker commission statements against policy data in legacy systems and flag discrepancies.
System: Agency Mgmt
Steps:
- Extract commission statements from carrier portals or incoming files
- Pull corresponding policy and premium data from the admin system
- Compare earned vs. paid commissions line-by-line
- Flag discrepancies and generate exception reports for review
Value:
- Eliminates weeks of manual commission reconciliation
- Catches overpayments and underpayments immediately
- Handles multi-carrier, multi-line reconciliation at scale

### Accounting & Finance

#### Accounts Payable Invoice Processing
Process vendor invoices by extracting data from paper or PDF invoices and entering into legacy AP systems.
System: AP
Steps:
- Receive invoices via mail, email, or portal
- Extract invoice data (vendor, amount, line items, PO ref) via OCR
- Navigate the AP system, match to PO, and enter the invoice
- Route for approval and schedule for payment
Value:
- Processes invoices 24/7 without manual data entry
- Captures early payment discounts by accelerating processing
- Handles non-PO invoices, utility bills, and recurring charges

#### Journal Entry Posting
Post recurring and non-standard journal entries into legacy GL systems from templates or sub-ledger outputs.
System: GL
Steps:
- Receive journal entry data from templates or sub-systems
- Navigate the GL module and create a new journal entry
- Enter accounts, amounts, cost centers, and references
- Validate debits equal credits and submit for posting/approval
Value:
- Automates month-end close journal entries
- Eliminates posting errors from manual data entry
- Handles high-volume intercompany and allocation entries

#### Bank Reconciliation
Reconcile bank statements against GL cash accounts in legacy accounting systems, matching transactions and flagging exceptions.
System: Cash Mgmt
Steps:
- Download bank statements from banking portals
- Extract GL cash account transactions from the accounting system
- Perform automated matching using amount, date, and reference rules
- Generate reconciliation reports with unmatched items for review
Value:
- Reduces monthly bank reconciliation from days to hours
- Catches fraudulent transactions and posting errors quickly
- Handles high-volume transaction matching across multiple accounts

### Manufacturing

#### Bill of Materials (BOM) Management
Create and update bills of materials in legacy MRP/ERP systems when engineering changes are released.
System: MRP / ERP
Steps:
- Receive engineering change orders from PLM or email
- Open the MRP/ERP BOM module and locate the affected assembly
- Add, modify, or remove components per the ECO specifications
- Update routing and costing, then release the revised BOM
Value:
- Ensures BOMs are updated immediately upon ECO release
- Eliminates version control errors between engineering and production
- Works with legacy MRP systems that predate modern PLM integration

#### Production Order Management
Create, release, and close production orders in legacy manufacturing systems based on demand signals or MPS schedules.
System: Shop Floor
Steps:
- Read demand signals from the planning module or incoming orders
- Create production orders with materials, routings, and schedules
- Release orders to the shop floor and confirm material availability
- Close completed orders and post actual consumption/output
Value:
- Keeps production schedules flowing without manual bottlenecks
- Ensures material reservations are timely and accurate
- Handles high-volume discrete and process manufacturing

#### Quality Inspection Data Entry
Enter quality inspection results into legacy QMS or ERP quality modules from inspection reports and measurement tools.
System: QMS
Steps:
- Collect inspection data from measurement systems or lab reports
- Navigate the quality module and locate the inspection lot
- Enter measurement values, defect codes, and pass/fail decisions
- Trigger disposition workflows (accept, reject, rework, MRB)
Value:
- Captures quality data in real-time rather than batch entry
- Reduces errors in defect recording and lot disposition
- Bridges modern measurement tools and legacy QMS

#### Preventive Maintenance Work Orders
Automatically create preventive maintenance work orders in legacy CMMS/EAM systems based on schedules or condition triggers.
System: CMMS
Steps:
- Monitor PM schedules, equipment meters, or condition alerts
- Open the CMMS and create a new work order
- Populate equipment, task list, parts, and labor requirements
- Assign to maintenance team and schedule per availability
Value:
- Ensures PM compliance and prevents missed maintenance
- Reduces unplanned downtime through consistent scheduling
- Works with legacy CMMS with terminal-based interfaces

### Transportation & Logistics

#### Freight Bill Auditing
Audit carrier freight bills against contracted rates, flagging overcharges and generating dispute files.
System: TMS
Steps:
- Extract carrier invoices from portals, EDI, or email
- Pull contracted rate data from the TMS or rate management system
- Compare billed charges against contract rates and fuel surcharges
- Flag discrepancies and generate dispute files for overcharges
Value:
- Recovers 2-5% of freight spend through billing error detection
- Audits 100% of invoices vs. the typical 10-20% manual sample
- Handles complex rate structures across multiple carriers

#### Fleet Compliance & DOT Reporting
Compile driver and vehicle compliance data from legacy fleet management systems for DOT/FMCSA reporting.
System: Fleet Mgmt
Steps:
- Extract driver hours, inspection records, and vehicle maintenance data
- Validate against HOS rules and compliance requirements
- Compile required reports and filing documents
- Submit via FMCSA portals and archive documentation
Value:
- Maintains continuous compliance with DOT regulations
- Prevents costly violations and out-of-service orders
- Consolidates data from multiple disconnected fleet systems

#### Customs & Trade Documentation
Prepare and file customs declarations, certificates of origin, and trade compliance documents.
System: GTM
Steps:
- Extract shipment and commercial invoice data from the ERP
- Classify goods using HTS/HS codes and apply trade rules
- Complete customs declarations and supporting documentation
- File electronically with customs authorities and capture entry numbers
Value:
- Meets customs filing deadlines and avoids penalties
- Ensures accurate tariff classification and duty calculation
- Handles multi-country filing requirements from a single process

### Retail & POS

#### Product Data & Catalog Updates
Update product information across legacy merchandising and POS systems including descriptions, pricing, images, and attributes.
System: Merchandising
Steps:
- Receive product data updates from vendors or merchants
- Navigate the merchandising system and locate the product record
- Update attributes, pricing, descriptions, and hierarchy assignments
- Push changes to POS, e-commerce, and marketing systems
Value:
- Keeps product data consistent across all channels
- Handles bulk seasonal updates (thousands of SKUs)
- Bridges modern PIM to legacy merchandising systems

#### Price & Promotion Management
Execute pricing changes and promotional setups across legacy retail systems, ensuring consistent pricing at POS and online.
System: Pricing
Steps:
- Receive pricing/promotion instructions from merchants
- Navigate the pricing system and create or update price records
- Apply promotional rules (BOGO, % off, bundle pricing)
- Validate effective dates and push to all selling channels
Value:
- Ensures promotional pricing is live across all channels simultaneously
- Prevents pricing errors that erode margin
- Handles complex promotional calendars at scale

#### Returns & Refund Processing
Process customer returns and refunds by navigating legacy OMS, POS, and payment systems.
System: OMS
Steps:
- Receive return request from customer service, portal, or in-store
- Validate return eligibility against policy rules
- Process the return in OMS, update inventory, and initiate refund
- Issue credit to original payment method and close the case
Value:
- Reduces return processing time and customer wait
- Ensures inventory is updated immediately upon return
- Handles cross-channel returns (buy online, return in store)

### Utilities & Energy

#### Meter Reading Data Entry
Enter meter reading data into legacy CIS/billing systems from manual reads, uploaded files, or AMI systems.
System: CIS
Steps:
- Collect meter read data from files, handheld uploads, or AMI exports
- Navigate the CIS and enter reads against the correct service point
- Validate reads against historical usage and flag anomalies
- Trigger billing calculation upon successful read entry
Value:
- Processes thousands of meter reads without manual entry
- Catches estimated vs. actual read discrepancies immediately
- Bridges modern AMI data to legacy billing platforms

#### Service Connection & Disconnection
Process service connect, disconnect, and transfer orders in legacy utility CIS systems.
System: CIS
Steps:
- Receive service order from customer, CSR, or field crew
- Navigate the CIS to the correct premise and meter
- Process the connect/disconnect/transfer with appropriate dates
- Update billing, generate final bills, and schedule field work
Value:
- Reduces move-in/move-out processing time
- Ensures accurate final billing on disconnects
- Handles seasonal volume spikes

#### Outage Management & Reporting
Compile outage data from legacy OMS and SCADA systems to generate regulatory reports and customer notifications.
System: OMS / SCADA
Steps:
- Extract outage event data from OMS and SCADA systems
- Correlate events with affected customers and equipment
- Calculate reliability indices (SAIDI, SAIFI, CAIDI)
- Generate regulatory reports and update customer notifications
Value:
- Automates reliability reporting that would take days manually
- Ensures accurate regulatory compliance filings
- Bridges legacy OMS/SCADA to modern reporting requirements

### Telecommunications

#### Service Order Provisioning
Process new service orders, activations, and changes in legacy OSS/BSS platforms across voice, data, and wireless.
System: OSS / BSS
Steps:
- Receive service order from CRM, retail, or online channel
- Navigate the provisioning system and enter service configuration
- Activate network elements and update the service inventory
- Confirm provisioning and update the customer account
Value:
- Reduces service activation time from days to hours
- Eliminates provisioning errors that cause truck rolls
- Handles the complexity of multi-system telecom stacks

#### Number Portability Processing
Process local number portability (LNP) requests by navigating carrier portals and internal systems to port numbers in/out.
System: LNP
Steps:
- Receive port-in or port-out request from customer or carrier
- Validate customer account and number eligibility
- Submit the port request through the NPAC or carrier portal
- Monitor status, resolve conflicts, and confirm activation
Value:
- Meets regulatory porting timelines consistently
- Reduces port-related customer complaints
- Handles high-volume porting during competitive promotions

#### Trouble Ticket Management
Create and update trouble tickets in legacy network management and ticketing systems from NOC alerts and customer complaints.
System: NMS
Steps:
- Receive alerts from monitoring tools or customer complaints
- Create a trouble ticket with symptom details and affected services
- Run initial diagnostics by querying network element managers
- Update ticket status and escalate per SLA timelines
Value:
- Accelerates mean time to repair (MTTR)
- Ensures consistent ticket documentation and SLA tracking
- Bridges modern monitoring tools with legacy ticketing systems

### Government & Public Sector

#### Benefits Eligibility Determination
Process citizen applications for government benefits by navigating legacy eligibility systems and verifying documentation.
System: Gov Mainframe
Steps:
- Receive application data from citizen portals or paper applications
- Navigate the eligibility system and enter applicant information
- Run eligibility rules against income, household, and documentation
- Generate the determination letter and update case status
Value:
- Clears application backlogs during surge periods
- Reduces processing time from weeks to days
- Works with decades-old mainframe eligibility systems

#### Permit & License Processing
Process permit applications, business licenses, and renewals across legacy municipal or state systems.
System: Permitting
Steps:
- Extract application data from online portals or scanned forms
- Navigate the permitting/licensing system to create a new record
- Verify required documentation and fee payment
- Issue the permit/license or route for inspector review
Value:
- Reduces permit processing backlogs significantly
- Ensures consistent application of review criteria
- Bridges modern citizen portals to legacy back-office systems

#### Tax Return Processing
Enter tax return data into legacy state or municipal tax systems, verify calculations, and process refunds or assessments.
System: Tax Mainframe
Steps:
- Extract return data from e-filed submissions or OCR-scanned paper
- Navigate the tax processing system and enter return data
- Validate calculations and cross-check against prior year filings
- Process refunds or generate assessment notices
Value:
- Handles seasonal volume spikes without temporary staffing
- Reduces processing errors that trigger amended returns
- Works with mainframe tax systems built decades ago

#### Case Management Updates
Update case records across multiple disconnected government systems to maintain a consistent case file.
System: Case Mgmt
Steps:
- Receive case update triggers from emails, documents, or other systems
- Navigate to the appropriate case in each legacy system
- Enter updates (status changes, notes, document references)
- Verify consistency across all systems and flag conflicts
Value:
- Keeps case records synchronized across siloed systems
- Reduces caseworker time spent on data entry
- Improves compliance with documentation requirements

### Legal

#### Contract Data Extraction & CLM Entry
Extract key terms from executed contracts and enter them into legacy contract lifecycle management systems.
System: CLM
Steps:
- Receive executed contracts via email or document management
- Extract key terms (dates, parties, obligations, values) using OCR/NLP
- Navigate the CLM system and create or update the contract record
- Set up key date alerts and obligation tracking
Value:
- Builds a searchable contract repository from legacy archives
- Ensures no renewal or obligation deadline is missed
- Works with legacy CLM systems lacking modern intake workflows

#### Court Filing & Docketing
Monitor court e-filing portals for new filings, extract case information, and update internal docketing systems.
System: Court / Docketing
Steps:
- Log into court e-filing portals and check for new filings
- Download documents and extract case details
- Update internal docketing system with filing dates and deadlines
- Calculate response deadlines and assign to responsible attorneys
Value:
- Eliminates risk of missed filing deadlines
- Reduces paralegal time spent on portal monitoring
- Handles multi-jurisdiction docketing across court systems

### Education / Higher Ed

#### Student Enrollment & Registration
Process student enrollment applications, course registrations, and schedule changes in legacy SIS platforms.
System: SIS
Steps:
- Receive enrollment applications or registration requests
- Navigate the SIS and create/update student records
- Process course selections, check prerequisites, and resolve conflicts
- Confirm enrollment and generate student schedules
Value:
- Handles peak registration volume without system timeouts
- Reduces registration errors and prerequisite conflicts
- Works with decades-old SIS platforms common in higher ed

#### Financial Aid Processing
Process FAFSA data, award packages, and disbursements in legacy financial aid systems.
System: Financial Aid
Steps:
- Import ISIR data from the Department of Education
- Navigate the financial aid system and load student records
- Run packaging rules and generate award letters
- Process disbursements and reconcile with the bursar system
Value:
- Processes thousands of aid packages during award season
- Ensures compliance with Title IV regulations
- Reduces time-to-award for students

#### Transcript & Transfer Credit Evaluation
Extract data from incoming transcripts and enter transfer credit evaluations into legacy SIS systems.
System: SIS
Steps:
- Receive incoming transcripts via mail, email, or electronic exchange
- Extract course, grade, and credit data (OCR for paper)
- Apply transfer credit equivalency rules
- Enter evaluated credits into the SIS and notify the student/advisor
Value:
- Accelerates transfer student onboarding
- Ensures consistent application of equivalency rules
- Handles volume surges during transfer admission periods

### Real Estate & Property Mgmt

#### Lease Administration
Extract key lease terms from signed agreements and enter them into legacy property management or lease accounting systems.
System: Property Mgmt
Steps:
- Receive executed leases from property managers or brokers
- Extract key terms (rent, escalations, options, CAM, dates)
- Navigate the property management system and create lease records
- Set up rent schedules, escalation triggers, and critical date alerts
Value:
- Builds accurate lease databases from paper/PDF archives
- Ensures rent escalation and option dates are never missed
- Supports ASC 842/IFRS 16 lease accounting compliance

#### Rent Roll Reconciliation
Compare rent rolls across property management, accounting, and banking systems to identify payment discrepancies.
System: Property Mgmt
Steps:
- Extract the current rent roll from the property management system
- Pull payment receipt data from accounting and bank
- Match expected rents against actual payments received
- Generate exception reports for unpaid or misapplied payments
Value:
- Catches payment discrepancies within days rather than at month-end
- Reduces delinquency by triggering early outreach
- Handles large multi-property portfolios efficiently

### HR & Payroll

#### Employee Onboarding
Process new hire onboarding by entering employee data into HRIS, payroll, benefits, and IT systems.
System: HRIS
Steps:
- Receive new hire packet data from recruiting/offer acceptance
- Create employee record in HRIS with demographics and job details
- Enroll in payroll, set up tax withholdings, and initiate benefits
- Trigger IT provisioning requests and first-day checklist
Value:
- Reduces onboarding processing from days to hours
- Eliminates data entry across 5-10 disconnected systems
- Ensures no onboarding step is skipped

#### Payroll Processing & Reconciliation
Process payroll by gathering time data, validating against HR records, and running payroll in legacy systems.
System: Payroll
Steps:
- Extract time and attendance data from the time system
- Validate hours, overtime, and leave against HR policy rules
- Enter approved time into the payroll system and run calculations
- Reconcile payroll output against GL accounts and generate reports
Value:
- Reduces payroll processing cycle time
- Catches time entry errors before they become pay errors
- Handles complex pay rules (shift differentials, union contracts)

#### Benefits Enrollment & Life Events
Process benefits enrollment elections and life event changes across legacy benefits administration systems.
System: Benefits
Steps:
- Receive enrollment elections from open enrollment or life events
- Navigate the benefits admin system and apply elections
- Calculate premium deductions and update payroll
- Confirm enrollment with carriers via EDI or carrier portals
Value:
- Handles open enrollment volume spikes without errors
- Processes life events promptly (marriage, birth, qualifying events)
- Bridges employee self-service portals to legacy benefits backends

### Media & Publishing

#### Content Ingestion & Metadata Tagging
Ingest content assets into legacy DAM/CMS platforms, applying metadata, taxonomy tags, and workflow assignments.
System: DAM / CMS
Steps:
- Receive content assets from creators, agencies, or feeds
- Extract or assign metadata (titles, descriptions, categories)
- Navigate the DAM/CMS and upload assets with metadata
- Trigger editorial workflow assignments and publish scheduling
Value:
- Accelerates content publication timelines
- Ensures consistent metadata tagging for discoverability
- Handles high-volume content ingestion

#### Royalty & Rights Management
Calculate and process royalty payments by extracting sales data and applying complex contractual formulas.
System: Royalties
Steps:
- Extract sales/usage data from distribution or retail systems
- Match against contracts to determine applicable royalty rates
- Calculate payments applying advances, recoupment, and territory rules
- Generate royalty statements and initiate payment processing
Value:
- Processes thousands of royalty calculations accurately
- Handles complex terms (escalators, territory splits, co-publishing)
- Reduces royalty statement preparation from weeks to days

### Construction & Engineering

#### Submittal & RFI Processing
Process submittals and RFIs by logging in legacy project management systems and routing for review.
System: Construction PM
Steps:
- Receive submittals or RFIs from subcontractors or field teams
- Extract key details and log into the project management system
- Route to appropriate reviewers with deadline tracking
- Track responses and update status through resolution
Value:
- Prevents submittals and RFIs from falling through the cracks
- Maintains accurate project documentation logs
- Handles high-volume submittals during active construction

#### Progress Billing & Pay Applications
Process contractor pay applications (AIA G702/G703) by validating against contract values and change orders.
System: Construction Accounting
Steps:
- Receive pay applications from subcontractors
- Validate line items against contract values and approved change orders
- Calculate retainage, previous payments, and current amount due
- Enter into accounting system and route for approval
Value:
- Accelerates pay application review and approval
- Catches billing errors against contract values
- Handles complex retainage and change order calculations

### Nonprofit & Associations

#### Donor & Member Data Management
Synchronize donor or member records across legacy CRM, financial, and communication systems.
System: Nonprofit CRM
Steps:
- Receive new or updated constituent data from events, web, or mail
- Search for existing records and apply matching/dedup rules
- Create or update records in the CRM and linked financial systems
- Synchronize communication preferences and engagement history
Value:
- Maintains a clean, unified constituent database
- Eliminates duplicate records that waste outreach spend
- Bridges event registration, web forms, and legacy CRM systems

#### Grant Reporting & Compliance
Compile grant activity reports by gathering financial and programmatic data from legacy systems.
System: Fund Accounting
Steps:
- Identify upcoming grant reporting deadlines
- Extract financial data (expenditures by grant code) from accounting
- Gather programmatic outcomes data from program tracking systems
- Compile into funder-required report formats and prepare for submission
Value:
- Meets grant reporting deadlines consistently
- Reduces days of manual data gathering per report
- Ensures financial data accuracy in compliance reporting


## Competitive Comparison

### vs UiPath / Blue Prism / Automation Anywhere
Traditional RPA vendors use brittle scripts that break when UIs change. They are
drag-and-drop tools built for enterprise IT departments. Minicor is API-first,
self-healing, includes video replay of every run, deploys as on-prem containers,
and is built for AI companies integrating with legacy systems.

### vs Computer Use Models (Anthropic / OpenAI)
Most computer use approaches put one model in front of a screen to figure out
everything from scratch every time. This works for demos but falls apart in
production: 80-85% accuracy and slow because the agent recalculates the trajectory
each run. Minicor stores automation as deterministic code and uses the agent only
for recovery, adaptation, and edge cases. Faster and more accurate in production.

### vs Building RPA In-House
Not hard to build one RPA. Hard to run hundreds reliably. UIs change, edge cases
pile up, errors cascade. Engineering teams drown in maintenance instead of building
their core product.

### vs Waiting for APIs
Most legacy desktop systems have no writable API and never will. Some vendors are
actively restricting third-party API access. RPA through the UI cannot be blocked.

## Frequently Asked Questions

### What is Minicor?
Minicor is a platform for building and running desktop automations at scale with
computer use agents. AI companies selling into healthcare, automotive, logistics,
and financial services need to read and write to their customers' systems of
record. These are old desktop applications with no APIs. Minicor automates them
reliably so companies can go live in weeks.

### Why can't I just use the system's API?
Most legacy desktop systems like EHRs, ERPs, DMS, and PMS have no writable API
and never will. Some vendors are actively restricting third-party API access. The
only way to read or write data is to interact with the desktop like a human would.

### Why not build RPA in-house?
Building one RPA is not hard. Running hundreds reliably is. UIs change, edge cases
pile up, errors cascade. At scale, even small error rates become catastrophic.
Engineering teams end up spending all their time maintaining automations instead
of building their core product.

### How is Minicor different from UiPath or Anthropic's computer use?
Traditional RPA vendors like UiPath use brittle scripts that break when UIs
change. Computer use models from Anthropic and OpenAI work for demos but fall
apart in production at 80-85% accuracy because they figure everything out from
scratch every time. Minicor stores automation as deterministic code and uses the
agent only for recovery and edge cases.

### What happens when the UI changes?
Minicor self-heals. A reflection agent verifies every action against what is on
screen and self-corrects before mistakes cascade. When a vendor ships a UI update,
the automation adapts instead of crashing. 93-96% click accuracy vs 80-85% for
other approaches.

### How long does it take to go live?
Zero to production in weeks. Install the Desktop Client, record a video of a
human performing the workflow, and Minicor handles everything after that.
Traditional RPA approaches typically take 4 or more months.

### Is Minicor HIPAA compliant?
Yes. SOC 2 Type II certified and HIPAA compliant. For on-premise deployments,
the entire platform is containerized and runs inside your network. No data leaves
your perimeter.

### What systems does Minicor work with?
Any legacy desktop or web application. Healthcare EMRs like Athena, Epic, Cerner,
and PS Suite. Dental PMS like Open Dental and Dental Vision. Automotive DMS like
CDK Global. Supply chain systems like SAP and HighJump. Home health systems like
Wellsky and Home Care HomeBase. Financial services platforms for claims, banking,
and underwriting.

### How does pricing work?
Development is included. You pay per successful task execution. Usage-based pricing.


## Blog

- [Why Computer Use Agents Are the Future of Enterprise Desktop Automation](https://minicor.com/blog/future-enterprise-desktop-automation-computer-use-agents): Enterprise desktop automation is shifting from brittle scripts to intelligent agents. Computer use agents will replace traditional RPA within five years.
- [How to Automate Athena EHR Without API Access](https://minicor.com/blog/automate-athena-ehr-without-api): Athena's on-premise desktop EHR has no writable API. Here is how computer use agents automate it reliably in production.
- [How to Automate CDK Global and Dealer Management Systems](https://minicor.com/blog/automate-cdk-global-dealer-management-system): CDK Global and Reynolds will not give you API access. Computer use agents navigate these DMS desktop applications through the visual interface.
- [How to Automate Open Dental and Desktop Practice Management Systems](https://minicor.com/blog/automate-open-dental-desktop-practice-management): Dental practice management systems are desktop applications with no API. Here is how to automate insurance verification, scheduling, and claims submission.
- [How to Automate SAP GUI and Legacy ERP Desktop Applications](https://minicor.com/blog/automate-sap-gui-legacy-erp-desktop): SAP GUI, Oracle Forms, and Sage 300 run critical operations on desktop. Traditional RPA breaks on their complex interfaces. Computer use agents handle it.
- [Automating Insurance Claims Processing on Legacy Desktop Systems](https://minicor.com/blog/automating-insurance-claims-processing-legacy-systems): Insurance claims run through legacy Windows applications with no API. Computer use agents automate these workflows without replacing the underlying system.
- [The ROI of Switching from Traditional RPA to Computer Use Agents](https://minicor.com/blog/roi-switching-rpa-to-computer-use-agents): Companies switching from traditional RPA to computer use agents see faster deployment and lower maintenance. Here is how the ROI breaks down.
- [One Engineer, Fifty Automations: Why Computer Use Agents Scale Better](https://minicor.com/blog/one-engineer-fifty-automations-computer-use-agents): Traditional RPA needs one engineer per three to five bots. With computer use agents that self-heal and learn, one engineer manages fifty or more. Here is why.
- [Production RPA Observability: Beyond Dashboards and Log Files](https://minicor.com/blog/production-rpa-observability-beyond-dashboards): When a desktop automation fails, you need to see what happened on screen. Log files are not enough. Visual replay changes how fast you resolve issues.
- [Citrix and Remote Desktop Automation with Computer Use Agents](https://minicor.com/blog/citrix-remote-desktop-automation-ai-agents): Citrix and RDP environments are common in enterprise. Computer use agents work through the visual interface, making them ideal for remote desktop automation.
- [The Bottleneck Is Not AI Capability. It Is Legacy System Deployment.](https://minicor.com/blog/ai-bottleneck-legacy-system-deployment): AI models work. The problem is getting their output into legacy systems never designed for programmatic access. Deployment is the real bottleneck.
- [How AI Agents Handle UI Changes That Break Traditional RPA Scripts](https://minicor.com/blog/ai-agents-handle-ui-changes-break-rpa): A vendor pushes a UI update and every RPA script breaks. Computer use agents that see the screen instead of reading selectors handle changes automatically.
- [Computer Use Agents for Healthcare: Automating What APIs Cannot Reach](https://minicor.com/blog/computer-use-agents-healthcare-ehr-automation): Healthcare runs on EHRs with no APIs. Computer use agents navigate these desktop applications visually, processing thousands of patient interactions daily.
- [Scaling Desktop Automation from Five Bots to Five Hundred](https://minicor.com/blog/scaling-desktop-automation-five-to-five-hundred): Most RPA deployments stall at a handful of bots. Scaling to hundreds requires orchestration and session management that traditional tools were not built for.
- [Desktop Automation Without Selectors: How Vision-Based Agents Work](https://minicor.com/blog/desktop-automation-without-selectors-vision-agents): Traditional RPA relies on element selectors that break constantly. Vision-based computer use agents find elements by looking at the screen, like a human does.
- [Why Your RPA Total Cost of Ownership Is Higher Than You Think](https://minicor.com/blog/rpa-total-cost-of-ownership-analysis): License fees are the beginning. Factor in maintenance, failed runs, and downtime. The true cost of traditional RPA is three to five times the sticker price.
- [Automating Legacy ERP Systems Without Touching the Source Code](https://minicor.com/blog/automating-legacy-erp-systems-without-code): Legacy ERP systems like SAP GUI and Oracle Forms were never built for automation. Computer use agents interact through the GUI, no source code access required.
- [The RPA Engineer Shortage Is a Scaling Problem, Not a Hiring Problem](https://minicor.com/blog/rpa-engineer-shortage-scaling-problem): One RPA engineer maintains three to five bots. That ratio makes scaling impossible. Computer use agents change the math to one engineer for fifty automations.
- [HIPAA Compliant Desktop Automation for Healthcare AI Companies](https://minicor.com/blog/hipaa-compliant-desktop-automation-healthcare): Desktop automation on patient data requires SOC 2 and HIPAA compliance from day one. Here is what healthcare AI companies need from their automation platform.
- [Self-Healing Automation: What It Means Beyond the Marketing](https://minicor.com/blog/self-healing-automation-what-it-means): Every automation vendor claims self-healing. Here is what actually happens under the hood when a production automation encounters something unexpected.
- [EHR Integration Without an API: Solving the Last Mile for Healthcare AI](https://minicor.com/blog/ehr-integration-without-api-healthcare-ai): Most EHR systems have no usable API. Healthcare AI companies need to push data into them anyway. Computer use agents solve this last mile integration problem.
- [Why AI Companies Are Replacing RPA with Computer Use Agents](https://minicor.com/blog/ai-companies-replacing-rpa-computer-use-agents): AI startups building on healthcare, logistics, and finance are switching from traditional RPA to computer use agents. The reason is not what you might expect.
- [The Hidden Cost of Keeping Legacy RPA Bots Running in Production](https://minicor.com/blog/hidden-cost-legacy-rpa-bots-production): RPA vendors sell on build time. Nobody talks about the 90% of effort keeping bots alive after deployment. Here is what that maintenance actually costs.
- [Computer Use Agents vs Traditional RPA: A Practitioner's Comparison](https://minicor.com/blog/computer-use-agents-vs-traditional-rpa): Traditional RPA breaks when UIs change. Computer use agents see the screen and adapt. A side-by-side comparison from someone who has run both in production.
- [Why We Dropped the Planner from Our Agent Architecture](https://minicor.com/blog/flat-agent-architecture): Most computer use agents use a planner-executor hierarchy. Modern LLMs are good enough that the extra layers are now overhead. Here is what we learned when we simplified.
- [Split Reasoning from Grounding: Why Two Models Beat One](https://minicor.com/blog/two-models-click-accuracy): Asking one model to both decide what to click and predict where it is on screen is asking it to do two very different jobs at once. We found that splitting them changes everything.
- [Why Every Action Needs a Verification Step](https://minicor.com/blog/agent-self-correction): One missed click without a check cascades into five more bad actions. One missed click with a check gets caught in three seconds. The math is simple.
- [Your Agent Should Get Faster the More It Runs](https://minicor.com/blog/computer-use-agent-memory): The first time an agent navigates a system, it explores. The hundredth time, it should know the path. Most agents do not work this way.
- [When Clicking Is the Wrong Answer](https://minicor.com/blog/code-agent-when-clicking-is-wrong): Some tasks are fundamentally computational. Summing a spreadsheet column, parsing a PDF, renaming files. Clicking through a GUI for these is slow and fragile. The agent should know when to write code instead.
- [Running RPA at Scale Is a Distributed Systems Problem](https://minicor.com/blog/rpa-distributed-systems): You have a pool of Windows VMs. Requests come in through an API. Something needs to route, queue, health-check, and retry. This is not an automation problem. It is an infrastructure problem.
- [The Hidden Complexity of Windows VM Session Management](https://minicor.com/blog/windows-vm-session-management): Session timeouts, memory leaks, OS updates at 3am, MFA prompts. Your automation can be perfect. The Windows environment will still break it.
- [Routing Desktop Workflows Across a Pool of VMs](https://minicor.com/blog/routing-workflows-across-vms): One API call triggers execution. The platform handles routing, session state, and failover. Here is what that orchestration layer actually needs to do.
- [What Makes Healthcare EHR Automation Different](https://minicor.com/blog/healthcare-ehr-automation-different): The stakes are different. The UIs are deceptive. Session management is brutal. Here is what you learn when you automate EHRs in production.
- [Why AI Companies Lose Deals (It Is Not the AI)](https://minicor.com/blog/why-ai-companies-lose-deals): The AI works. The model generates the note, processes the invoice, classifies the document. Then the output needs to go into a legacy system with no API. That is where deals die.
- [Automating Clinical Documentation Without Breaking the Chart](https://minicor.com/blog/automating-clinical-documentation): Writing notes into an EHR is not a text-entry problem. It is a navigation and verification problem with text entry in the middle.
- [The 30-Second Constraint in Clinical Workflows](https://minicor.com/blog/latency-constraint-clinical-workflows): A doctor finishes a visit. The note needs to be in the chart before the next patient walks in. Most automation architectures cannot hit this window.
- [The 10/90 Rule of RPA: Building Is Easy, Maintaining Is Everything](https://minicor.com/blog/ten-ninety-rule-rpa-maintenance): Building an automation takes a week. Keeping it alive over 12 months is where all the time goes. The ratio is roughly 10% build, 90% maintain.
- [The Compound Failure Math That Makes Click Accuracy Critical](https://minicor.com/blog/click-accuracy-math): 95% per-click accuracy sounds great. On a 20-step workflow, it means two out of three runs will have at least one misclick. Here is why recovery matters more than accuracy alone.
- [The Three Hardest Things About Production RPA](https://minicor.com/blog/three-hardest-things-production-rpa): They have nothing to do with the automation itself. Detection, investigation, and ongoing resilience are what consume your engineering hours.
- [Silent Failures: When the Automation Runs Fine But the Data Is Wrong](https://minicor.com/blog/silent-failures-rpa): The worst kind of failure is not a crash. It is when the automation completes 'successfully' and puts data in the wrong field. Nobody finds out for hours.
- [Why Hard-Coded RPA Breaks Every Time the UI Changes](https://minicor.com/blog/why-traditional-rpa-breaks): Traditional RPA memorizes element positions and IDs. Computer use agents look at the screen. The difference matters every time a vendor pushes an update.
- [Going from Zero to Production in Three Weeks](https://minicor.com/blog/zero-to-production-three-weeks): Our customers go live in three weeks, not three months. Here is what that timeline actually looks like and what makes it possible.
- [Observability for Desktop Automation: Why Logs Are Not Enough](https://minicor.com/blog/observability-desktop-automation): When a desktop automation fails, you need to see what the screen looked like, not read a log file. Visual replay changes how fast you can investigate and resolve issues.
- [The Long Game: From Integration Layer to Something Bigger](https://minicor.com/blog/integration-layer-to-system-of-record): Every workflow automated captures data about how legacy systems actually work. Over time, that understanding compounds into something more valuable than the integrations themselves.
- [How to Write Data Back to Legacy Desktop Systems](https://minicor.com/blog/write-data-back-legacy-desktop-systems): AI companies can analyze data but cannot push results back into the system of record. Here are the options and why computer use agents are the only reliable one for desktop systems.
- [Home Health EHR Automation: Wellsky, HCHB, and Kinser](https://minicor.com/blog/home-health-ehr-automation-wellsky-hchb-kinser): Home health agencies run on desktop EHR systems with no APIs. AI companies serving this vertical need to automate referral intake, patient data entry, and scheduling.
- [What Is a Self-Healing Automation?](https://minicor.com/blog/self-healing-automation): A self-healing automation detects when something has gone wrong, identifies what changed, and corrects itself without human intervention. Here is how it works and why it matters for legacy software.
- [How to Automate Software With No API](https://minicor.com/blog/automate-software-no-api): Minicor is a desktop automation platform that lets engineering teams and AI agents automate any legacy software, even when there is no API, no integration, and no documentation.
- [How AI Agents Work With Legacy Software](https://minicor.com/blog/ai-agents-legacy-software): Minicor is the infrastructure layer that gives AI agents access to legacy desktop software. When an agent needs to read from or write to a system with no API, Minicor wraps that workflow in a clean API endpoint.
- [CDK Automation for Auto Dealerships](https://minicor.com/blog/cdk-dealership-automation): Minicor automates CDK Global, Reynolds & Reynolds, DealerSocket, and other dealership management systems without an API. Dealerships and automotive software teams use Minicor to pull inventory, process deals, and sync data across systems.
- [EHR Automation for Healthcare and Healthtech](https://minicor.com/blog/ehr-automation): Minicor automates electronic health record systems — Epic, Cerner, Athenahealth, and others — without an API. Healthcare teams and healthtech companies use Minicor to read patient records, enter clinical data, and sync information across systems.

## Links

- Use Cases: https://minicor.com/use-cases
- Blog: https://minicor.com/blog
- Documentation: https://docs.laminar.run/
- Contact: https://minicor.com/contact
- Book a Demo: https://minicor.com/book-demo
- Security: https://app.mycroft.io/trust/laminar